Terms of Service
Last updated September 30, 2026
These terms govern the SHIFT: Card Clash (“SHIFT”) game service, operated by M2 Interactive, LLC. The separate SHIFT End User License Agreement governs your license to the iOS app. By using SHIFT, you agree to these terms and any applicable app-store terms. SHIFT is a general-audience game and is not directed to children under 13. If you are under the age of majority where you live, ask a parent or guardian before using SHIFT or making a purchase.
Your account
You are responsible for your account and device access. Keep your sign-in secure. Guest progress may be lost if you lose access to your device; linking an account can help preserve it. You may delete your player through Settings → Privacy → Delete account or request help through our deletion page. Deletion is irreversible and may remove access to progress and virtual items.
Fair play and player conduct
Do not cheat, use automated clients for an unfair advantage, exploit bugs, disrupt matches, impersonate someone else, or use a player name or reaction to harass, threaten, or abuse others. Do not submit unlawful or infringing content. We may remove inappropriate names or content and restrict accounts when reasonably necessary to protect players or the service. Report abuse or a problematic player name to [email protected] with the room or player details you know.
If you upload a profile photo, use one you have the right to share. Do not upload another person’s photo without permission, or an image that is hateful, sexually explicit, threatening, or otherwise abusive. Your photo is visible to other players; we may remove it if it violates these rules. You can remove it from your profile at any time.
Virtual items and purchases
Coins, Prisms, cosmetics, and season rewards are game features with no cash value. They cannot be transferred outside SHIFT or redeemed for money. If paid items are offered, the app store shows the price and confirms the purchase before you pay. Prism packs are consumable; a Starter Bundle is intended as a one-time purchase; a Season Pass applies to its named season and is not a recurring subscription. Availability and contents are shown in the game before purchase. Refunds are handled by the app store under its rules and applicable law. We may adjust game balance and future rewards; we will not take away a completed paid purchase without a valid reason.
SHIFT+ is an optional, automatically renewing subscription. It includes 200 Prisms per month while active (also for annual subscribers), an exclusive card back and profile frame or badge, expanded stats and match history, a 20% Coins and XP bonus on eligible matches, access to rotating exclusive cosmetics, extra private-room controls, and personal photo avatars. Built-in avatars remain free. Monthly and annual plans provide the same benefits; the annual plan is billed yearly, and its Prisms are granted monthly rather than all at once. The purchase screen shows the full price charged for the selected billing period in your local currency. Payment is charged to your app-store account when you confirm. Unless you cancel before the current period ends, the store renews the subscription and charges your account for the next period. You can manage or cancel it in your device’s subscription settings. Canceling stops future renewals; benefits continue until the paid period ends unless the store revokes access earlier. When access ends, your photo and Plus-exclusive styles stop appearing; built-in avatars, Prisms already granted, and standard cosmetics you purchased remain available. Removing a photo, deleting your SHIFT account, or uninstalling the app does not itself cancel store billing.
Animated reaction artwork
SHIFT’s animated table reactions use unmodified Animated Noto Emoji by Google LLC, licensed under Creative Commons Attribution 4.0 International. Free reactions and purchased reaction bundles grant access to send reactions within SHIFT; they do not transfer ownership of the artwork or limit any rights the artwork license grants you. Google does not sponsor or endorse SHIFT.
Service and changes
SHIFT may change or be unavailable for maintenance, technical problems, or other operational reasons. We may update these terms; the date above will show the latest version, and we will give additional notice when required. If you do not agree to updated terms, stop using SHIFT and delete your account. Nothing here limits rights you cannot waive under applicable consumer law.
Privacy and contact
Our Privacy Policy explains how we handle information. For questions or reports, visit SHIFT Support or contact M2 Interactive, LLC at [email protected] or 612-270-4140.